Real Estate REO Support Services

 Property Pre-Listing:

Order Pictures (if none provided)

Order All Pre-Inspections (if applicable)

Schedule Property Repairs

Request and Submit Bids to Asset Managers

Order Winterization/ De-Winterization (if applicable)

Turn on/off Utilities

Order de-trash and sales clean (with before and after pictures)

Schedule/ Manage all lawn services

Schedule Snow Removal Services (if applicable)

Vendor Management Service (see below)

REO Reimbursement Management Service (see below) 

 Create Marketing Material For All Properties

Add Property to Web and All Other On-line Media

Manage All Property Showings/ Feedback/ Follow Up

Manage Pre-Auction/ Showing/ Open House

Open House Preparation Assistance

Complete All Marketing Reports and Sales Condition Reports

REO Transaction Management Services:

 All Agent/ Broker/ Vendor Invoices will be Managed Via QuickBooks, Excel, Act or Access

Monitor Each Vendor Time Line and Audit Each Vendor Invoice

Complete & Submit All REO Expense Forms Online/ Off-Line For Reimbursement

Follow Up With Bank Until Invoices Are Paid

Weekly Accounts Payable Report Submitted to Broker/Agent             

1. All invoices are submitted via e-mail or fax 
2. All invoices are paid by Broker/Agent must have a copy of check or paid receipt
3. Ensure copies of Broker/Agent W-9 Forms are on file with bank and/or REO companies             
4.Copies of all faxed items will also have a confirmation of records
5. All online forms submitted will have copies of all comformations attached
6. All forms/comformations will be uploaded into Transaction Management System for easy access

All Invoices are processed on Tuesday's and Thursday's of each week. Brokers, Agents and Vendors are responsible for submitting complete, accurate and timely information. Incorrect information may delay the reimbursement process.

 BPO Support Services

Features:

Capture New BPO Orders

All Comps Are Pulled & Submitted By Agents